Wednesday, March 2, 2011

To the ultimate learning experience where customers VANCL Marketing

 Writer: not afraid of the light
brand new, never afraid of brand innovation. Vancl three years since its establishment, but where is the electricity business customers even though the field is still a new brand, but where innovation has never left off.
Innovative and unique into sales mode (CPS) who achieved a customer to reveal the brand everywhere, creating a customer who orders from the day more than a dozen pieces of clothing, and today on shipments of more than one hundred thousand pieces of qualitative change in the myth;
innovative and careful experiential marketing, the achievements of business where customers create power unprecedented in the history of the product as high as 50% of the second purchase of more than a miracle.
every customer as a loyal user focus analysis down to earth today, the ultimate customer experience marketing of Road.
one SMS alerts service
good customer service about any experience, let me first say that every guest attentive and thoughtful text message reminder service.
order to get my own shirt as an example.
When I selected the site where the customer clicks to buy a shirt, the 10-minute default will receive the first one where the customer SMS alerts, says: reminds me the order successfully, is rationing. (I give up Order doubts about the success)
order 2 days early in the morning, passengers will also receive any SMS alerts section 2, says: let me know the goods have started distribution, distribution staff as xxx, contact information is: xxx. (I give up concerns the speed of logistics)
message may be small, but can not be underestimated efficacy.
Internet marketing veteran Caofang Hua had concluded: ; cold number-crunching this imbalance.
you might say: Amazon, Dangdang and sell bags and other electricity providers offer similar sites are also reminded of orders and delivery services, but the approach to E-mail. Compared to e-mail reminders, either from the perspective of the timeliness of this (portable phone, E-mail, you need the help of PC), or the angle of intimate feelings, where the text messages are even better off.
where customers After Mecoxlane and a number of electric commercial enterprises have begun to increase SMS also a timely reminder service, then, most certainly benefit consumers, so we would like to thank every customer.
Second, the ultimate customer experience < br> Where the customer is respected on the ultimate customer experience, and it peeled off layers of existing users in a variety of online shopping scruples and doubts, SMS reminder service is only tip of the iceberg.
Where the customer the ultimate customer services include: cash on delivery, free shipping over 59 yuan, 30-day unconditional return policy, etc. In addition, customers who are creatively introduced more face to face inspection, the person tried the . Upon receipt of any customer of the product, you can courier before the inspection, and try, before receiving satisfactory.
Aged, said: as an input to the corporate brand, the better-service experience, user trust in your higher. a commercial enterprise data than the average power purchase rate of the secondary more than 2 times.)
Third, the high share of high-cost investment
Where the customer recognize that these create the type, abnormal type of service for the current company's experience Almost 20% of operating costs has brought improvement, provided that passengers in the rapidly expanding market share. market share is more important than profit, either an Internet company anywhere in the world are aware of the problem. Where the customer is undoubtedly a more profound understanding and into one of creative action. aging, .
Although every customer to this day still do not make money, but does not prevent it is an industry valued at over one billion U.S. dollars is the value of Internet companies, and access to the blind investment, venture capital funds, a total of Tiger IV round favorable for over 100 million U.S. dollars.
aging very arrogant manner that is enough to play every 3 to 5 years off the big fight. He said, where profits are not far off, perhaps this year.   We wish to profitability as soon as possible VANCL Where the customer's success!

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